Privacy Policy
Your privacy is important to us. We treat it, as well as all the information you provide to us, with the greatest possible care. Please read the following policy to understand what we do with your information.
Our website is a Swiss website and our privacy policy therefore complies with the Data Protection Act of 1998 and the relevant European data protection legislation. We are committed to protecting your privacy and respecting the integrity of your personal information.
We do not sell or transfer to third parties the information collected through this
Website, except in the cases provided for in this privacy policy. For any request concerning your personal information or any question relating to these practices, please contact us by email at
info@karinelepetit.com.
1 – Personal information
We collect personal information when you (i) submit questions or documents to us, (ii) register on this Website, (iii) purchase a product from us, (iv) send us an email or post content on our social media pages, or (v) take part in one of our competitions.
The type of personal information we may collect (where applicable) includes: name, gender, username, password, email address, postal address, telephone number and mobile phone number. Credit card information is securely stored on a site approved by financial services providers and we do not have access to it.
We use the personal information collected through this Website in order to:
- provide a personalised service;
- improve the user experience of this Website;
- carry out market research;
- process Orders for Products;
- record your entire purchase history;
- manage features that involve submissions on the Website;
- organise competitions;
- provide you with information about the Products and services we offer, either ourselves, jointly with other organisations or on their behalf, and give you access to these Products and services.
2 – Registration information
We collect your personal information only in accordance with our Terms and Conditions. When you register on the Website as a member (where applicable), you must provide us with your full name, date of birth, email address and country of residence.
We will also give you the option to indicate your gender and your mobile phone number (the
“registration information”). Information relating to your use of the Website is detailed in section 3 below.
We only use the registration information if you authorise us to do so and solely in connection with the Website services and activities you have requested. If you take part in a competition on the Website, we will use the registration information to contact you to inform you if you have won and to deliver your prize. Each competition has its own rules, which are available at the time of participation: please read them carefully.
Please also read the section entitled
“Competitions and surveys”.
You warrant that the registration information is true, accurate and up to date and you will inform us of any changes to it. You must not pretend to be another person when providing registration information.
3 – Use of registration information
We may use the registration information from time to time to offer you services and products based on the preferences you identified during the registration process when you became a member, and on any preferences you subsequently communicated to us.
We will ask for your consent to carry out such promotions during the registration process. In order to provide you with these third-party services, and provided that you have given us your consent, we may send you an email to the address you supplied.
We will use the registration information in connection with the goods or services you purchase directly from us in order to deliver such goods or services. If you wish to receive information about our Products or services, or about Products or services offered jointly with or on behalf of other organisations, please tick the appropriate box on the registration page, the competition page or any other relevant form.
4 – Age restriction
If you are under 13 years of age, you may not become a member of the Website. Whenever required, we will ask you for your date of birth and may deny you access to certain parts of the Website. No information may be provided to us without the consent of the relevant parent or guardian.
5 – Note to parents
This Website is not specifically directed at children under the age of 13. We do not permit registration by anyone under 13 years of age and we will not knowingly collect or use personal information relating to such persons, except as stated above in connection with competitions.
Please ensure that your child does not provide us with personal information online without your consent.
If you believe that your child under the age of 13 has registered on the Website, you may contact us at
info@karinelepetit.com and we will inform you of the personal information we hold, if any. Upon your written request, we will delete the child’s personal information or limit the use and/or disclosure of such information.
6 – Data protection and personal information
We acknowledge that registration information and the information we collect during your use of the Website constitute personal data for the purposes of the Data Protection Act of 1998 (the
“Act”), and we will process such information in accordance with the Act and this policy.
If your personal information changes or if you no longer require our services, you may correct, update, delete or deactivate it by sending us an email at
info@karinelepetit.com.
We may store in our databases the personal information you submit to us in this way. We will retain your personal information only for as long as reasonably necessary, including to answer enquiries, resolve problems, provide improved and new services, and comply with applicable legal requirements.
We internally use personally identifiable information to improve our marketing and promotional efforts, to statistically analyse the use of the Website, to improve our content and Product offerings, and to customise the content and layout of the Website.
We may use a customer’s email address, postal address or telephone number to contact them regarding an
Order, administrative matters or notices. We may use the information contained in the file we maintain about a customer to resolve disputes and issues.
If, for any reason, you believe you have received unsolicited emails from us that you did not authorise, please inform us immediately by emailing
info@karinelepetit.com.
Personal data collected via this Website is controlled by
KLP DIFFUSION Sàrl. If you wish to view a copy of the information we hold about you, you may do so at any time by requesting that a copy be sent to you at
info@karinelepetit.com.
7 – Disclosure of information to third parties
We will not sell, share, rent or otherwise disclose your personal information to third parties unless you give us specific authorisation during your registration on the Website or by subsequent affirmative confirmation.
However, we work with partner organisations. If you are over 13 years of age, we may wish to send you information about the Products or services of these partners. We will request your consent (or, if you are under 13, that of your parent or legal guardian) before doing so. We will also periodically give you the opportunity to opt out of such communications.
We make your personally identifiable information available to other companies or individuals when we engage third parties to provide specialised services, such as: delivery, customer support, email deployment, suppression services, merge and de-duplication services, data processing, as well as special products or services you have requested. These companies are authorised to use the information only to help us provide our services to you.
If you unsubscribe from a mailing we send on behalf of a third party, we may communicate your unsubscribe instructions to that third party so that they can add them to their suppression list.
We may also share your information when required by law (injunctions, court orders, legal proceedings), or when we believe that your actions violate applicable laws, our terms of use, or threaten the rights, property or safety of our company, our users or others.
We may share aggregated demographic information (country, city, gender (where applicable)) about our user base with our website development team, our web hosting provider or other relevant third parties. This information does not identify you individually and is not linked to personally identifiable information.
8 – Links to third parties
This Website may contain links to other websites. These third-party websites are beyond our control and are not covered by this privacy policy. If you access other websites through these links, the operators of those sites may collect your personal information.
Please ensure that you are satisfied with the privacy policies of these third-party websites before submitting any personal information. We cannot be held responsible for the activities, privacy policies or levels of privacy protection of such third parties.
We encourage you to read the privacy policy of these websites before providing any personal information.
9 – Newsletters
We may offer free newsletters in order to share information with you about the Website, about us and our affiliates and subsidiaries, or about our business partners, advertisers and sponsors.
You may receive a newsletter either by subscribing to a particular newsletter or as part of a special feature or membership for which you have registered on the Website.
You may cancel your free subscription to a newsletter by following the instructions provided on the Website or, in some cases, in the designated area of certain newsletters or emails.
10 – Competitions and surveys
From time to time, we may give you the opportunity to take part in competitions or surveys on our Website. If you participate, we will ask you for certain personal information.
Participation is entirely voluntary and you may choose whether or not to disclose this information. The information requested generally includes contact details (such as name and address).
Your personally identifiable information may be used to contact you for winner notification, prize delivery confirmation or other related purposes.
We may ask for your permission to publish some of your information on the Website (for example, on the winners’ page) if you win a competition. Except where required by law, we will not publish your information without your consent.
We may use a third-party service provider to conduct these competitions or surveys. That provider will be prohibited from using personal information for any other purpose without your consent. The name of that provider will be visible on the relevant pages.
We will never share personally identifiable information provided in connection with a competition or survey with other third parties unless you are informed in advance and given a choice.
When we are not the operator or host of a competition or lottery, we have no control over the information collected. We advise you to review the applicable privacy policy of the advertiser or sponsor before participating.
11 – Security of personal information
To ensure the security of your personal information, we use state-of-the-art security systems to encrypt your personal data, making it virtually impossible to read on the internet.
In addition, we take reasonable precautions to keep your order details secure, but in the absence of negligence on our part, we cannot be held responsible for any loss arising from unauthorised access.
12 – Cookie policy
The Website of
KLP DIFFUSION Sàrl, Geneva (
karinelepetit.com) places cookies, which are small data files, on your computer or mobile device. This is a common practice for websites.
Cookies are essential to help us provide a high-quality Website and online experience, and some collect information about browsing behaviour.
By using and browsing the Website of KLP DIFFUSION Sàrl, you consent to the use of cookies in accordance with this policy. If you do not consent, you must disable cookies or refrain from using the Website.
13 – Glossary
Personal information / Personal data: any information relating to you as a natural person and enabling you to be identified directly or indirectly (on websites, this is generally at least your email address).
Processing: any operation performed on your personal information, whether automated or not, including in particular: collection, recording, organisation, storage, adaptation, alteration, retrieval, consultation, use, disclosure, transmission, dissemination, making available, alignment, combination, blocking, erasure or destruction.
Third party: any company that is not affiliated with KLP DIFFUSION Sàrl through direct or indirect ownership.
Important – Why must I accept the terms of this privacy policy?
This policy provides you with all the information you need to make an informed choice as to whether or not to use this Website and whether or not to provide us with your personal information.
Therefore, by browsing this Website and communicating electronically with us, you acknowledge and agree that we process your indirect personal information (cookies, login and system information) in the manner described in this policy.
If you wish to register on the Website or ask us to provide you with a specific service (for example, the purchase of a Product, a newsletter or details about a new product, etc.), we will ask you (or, if you are under 13, your parent or legal guardian) for your explicit consent to the collection and use of such personal information. This personal information will only be used for the purposes for which you provided it.
